Shipping policy
At Dolls Made Me Do It, we are committed to providing a seamless shopping experience for our valued customers. This includes prompt and reliable shipping services to ensure you receive your ordered items in a timely manner. Please take a moment to review our shipping policy:
1. Processing Time:
- All orders will be processed and prepared for shipment within 4 -6 business days from the date of purchase. Business days do not include weekends or holidays.
2. Shipping Methods:
- We offer a variety of shipping options to accommodate your needs. During the checkout process, you will have the opportunity to select the shipping method that suits you best.
3. Estimated Delivery Times:
- Estimated delivery times will vary depending on your chosen shipping method and your location. To get a more accurate estimate of when your order will arrive, please refer to the estimated delivery time provided during the checkout process.
4. Shipping Costs:
- Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination. You will be able to view the shipping costs associated with your order during the checkout process.
5. Tracking Information: - Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and determine its estimated delivery date.
6. Multiple Shipments:
- In some cases, your order may be split into multiple shipments to ensure you receive your items as quickly as possible. You will be provided with separate tracking information for each shipment.
7. International Shipping:
- We offer international shipping to select destinations. Please note that international orders may be subject to customs fees, taxes, and import duties imposed by the destination country. These charges are the responsibility of the recipient.
8. Shipping Delays:
- While we strive to meet our 4-6 business-day processing time, there may be occasional delays due to unforeseen circumstances such as inclement weather, holidays, or carrier-related issues. We will do our best to notify you of any significant delays.
9. Order Modifications:
- If you need to make changes to your shipping address or order details after your purchase has been confirmed, please contact our customer support team as soon as possible. We will make every effort to accommodate your request.
10. Contact Us:
- If you have any questions or concerns about our shipping policy or your order's status, please don't hesitate to reach out to our customer support team. You can contact us via email at info@dollsmademedoit.com.
Thank you for choosing Dolls Made Me Do It. We appreciate your business and hope you enjoy your shopping experience with us. After all, every doll should "Stand Tall."